I think that phrase is very basic... as in the customer buys your product and keep you in business ...you do everything you can to make them happy because "theyre always right"... not ... I want a double dose of oxycodone instead of 1 bc i need it and the doctors wrong... Does that make sense?

Yeah shes an awesome looking snake... What was most important to me in a clown is a solid stripe down the back... his was the only one that didnt have any breaks in it... He sent me some more pics today n she looks real goo... shes a beefy girl at 522g full which is pretty good seeing she was born in July.