this is my personal experience with it, as im 19 and have had reptiles since i was 13. this could be wrong due to you saying that she takes wonderful care of the animals themselves, but for me it was always an underlying problem when it came to neglecting animals care, in my brain id wanna do something id constantly tell myself to do it but my body physically couldnt do it no matter how hard i tried. now for me this was caused by a mixture of adhd and/or depression. now obviously i dont know her so i can’t say anything, but im just saying to keep an eye out. my parents would constantly yell at me for not being able to take care of certain animals and id try to explain but they never understood and yelling just makes it even harder to do things when ya feel like that
EDIT: this very reason is why i now refuse to have anything other than snakes. because ive accepted that i mentally cant take care of them, it’s something that really sucks but you linda just gotta get used to it
Sent from my iPhone using Tapatalk