Yep, the gourmet rodent sends our geckos, snakes and beardies. We have a local breeder for our Aussie green tree frogs and northwest zoo for our small animals. I have even declined animals right away and sent them back.
im really tired of the "ALL big box stores suck! Shut them all down!" How about you talk to people who work there, talk about policies and procedures. Cause you sound like PETA at this point and are on a witch hunt.
People have their first experience with animals and fall in love with them because of big box stores. Do I wish every employee was educated on proper husbandry...yes. DO NOT lump us all together.
to address the sick animals...all stores have a quarantine room for sick animals. They also are required to see a vet within 24 hours upon discovery.
Not sure about petsmart but at Petco that is policy. I just spent 200 on a hamster that sells for 15.99 because it is a life not a bag of dog or cat food.