Your tank looked fine to me.

Make sure the substrate over the uth is only 1/4 inch at most. Also make sure it is being regulated by a tstat or dimmer.


As for the skin it looks like an injury of some sort. Arriving like that the dealer had to have noticed it. It is for sure not stuck shed. However, I guess it could have happened during shipping. Was the container damaged or have any shape edges it could have been running on?