Notice how she's vanished since she "got her letter"? It's as if she wanted to throw it in everyone's face that she could get the letter and then ran off. I'm willing to bet the letter is from someone who hands them out like candy and didn't bother to probe for the reasoning or justification. People like this user are the ones I can't stand.
Working in EMS for years, we saw so many people taking advantage of medicaid, the 911 service, etc. It's not just the drug seekers who would call us but we had a frequent flyer who would call, wanting to go to the hospital because it was close to her residence. She treated it like a glorified taxi service then when she was finally blacklisted by the department, she pulled the race card, threatened a dispatcher, had her friend call and fake an emergency but the address was blacklisted as well and she was met by law enforcement. Same person was exploiting free clinic services (who knew that could be done!) and the mental health portion of the clinic just to keep her benefits.
I don't think people are disputing the validity of a snake being an ESA. I've seen a ferret as an ESA before and it was very evident when he wasn't with our patient and how they were. It's the fact that this person is flaunting about how they got their letter and they can't take the snake away.
I personally hope this landlord makes life miserable for this person because this is ridiculous.