Quote Originally Posted by redshepherd View Post
Oh, I didn't realize they're just a family for how popular they are! That just goes to show how good cages and customer service and consistent time frames make a great rep. Yeah PVC cages is also one guy and his wife, I believe. I guess I wrote "big" sellers like popular ones, and hobby sellers the unknown ones with not much rep yet LOL.

Haha welp, the dude didn't message me yet... so I'm ¯\_(ツ)_/¯ "Done by this weekend" my butt. I'm honestly this close |-| to posting about him on the BOI and all over the reptile sales groups if he keeps delaying the re-make like he did for the first cage. He's going to be in for it... He also firmly refused a refund when I asked for it, back when he kept delaying my cage by 3 weeks. I also asked him for a refund THIS time around, and he insisted he re-make the cage (which I honestly don't want to deal with anymore).

He keeps talking the good guy talk and makes himself seem like a very reputable nice guy, but his work ethic and customer service is just not there. Like I'm sure he really is a nice dude, but a nice dude could get bad grades... lol.
Sounds like a giant fiasco that is ending with a lot of promises and little actual action. Well, hope it works out but it sounds like its like pulling teeth.