You're right, he needs to go with what suites him/her, BUT you are completely arrogant... to say someone doesn't need customer service? Some of us have to save up for more then a paycheck or two to afford something like this. When I go and spend anything more then $20 I want to know where ny stuff is. I know I'm not alone in this either. You may not like customer service, but lets say you don't get sent the tracking bjmber... no lets say your package gets lost.. oh yeah. Customer service moment right there. Just because you don't think you'll need it doesn't mean someone shouldn't supply it.
OP. Just go with whatever suits you, I stand behind AP. I have only talked to the boaphile once and IMO he was rude And rushed. In my emails to RB they were very detailed and happy to answer any questions, the only questionable response I got IA when I requested. A payment plan.