Quote Originally Posted by Fila View Post
I am a strange one. I Love working with the public, and the meaner and madder they are, the better I saw them as a challenge to either educate, or to make look a fool and in turn make them see the foolishness in what they were saying, and then having them thanking for spending the time with them I do not care how upset they get, know my job, and know that figuring out what is really wrong can be the beginning of a better life for their pet.
I like dealing with difficult customers too! I work a customer service clerk. That is my job to make sure that the customer leaves happy. If they don't I didn't do my job right. I am extrememly happy with my job. And I work really hard for it. I'm one of the younger crowd too . I don't spend hours off my job to learn about it. My job isn't a life or death situation. But if I can make a difference in the manner of how I service my customers. I will do what I have to make them happy. It's just part of them job IMO.

As for the substrate. I now know Eco is safe. Is aspen safe from mites too?