Disappointed in lack of email response...

[jonf]

You missed my point. Obviously good communication and customer satisfaction are the cornerstone of any business model. What I was getting at was they probably get alot of trolling with no serious intent or means to purchase. Will an email to a large breeder with an ambiguous question "hey will you send me some pictures of your snakes", some have thousands of snakes, which ones do they send you a picture of? What I was saying is that it is probably a good idea to pic a specific snake off of their website then inquire about that snake. Then from there you can ask questions and find your answers. Like I said, its more likely they just had some technical difficulties or something broke down in the communication process. And yes, time is money, but so is making a sale and good communication will do so. IF the emails are sent correctly with the right questions I dont see why someone would not want to make a sale and therefore get back to you. And besides getting ahold of a big breeder with thousands of high end morphs for a normal is like going to a 5 star restaurant and ordering a salad. I love normals as much as the next person but hey.

Okay, what's to say a newbies questions come off as a troll (what kind of snake? can you send pics?) and is ignored and that newbie has some cash to spend? I've seen it happen many times. Emails can be sent with the proper questions,etiquette,etc. and there are still MANY breeders who ignore the inquiries OR get back weeks later - unacceptable. And yes, I agree.........I doubt any big time breeders even have normals on hand for sale as most get whole-saled out. But they still aren't above responding to a customer about it.

In any event, the OP was hooked up with a good seller and snake and that's the important thing!