Twisted...You did an excellent job with your resource...Without it I wouldn't have been able to get through the process...However, from what I'm seeing and hearing it really comes down to the rep...I wanted to give myself a lobotomy with a butter knife at times, till I got my "passing" report and then found my person...
But none the less, "Good Luck!!" is a great phrase to use because much of this process SUCKS!!! But now that it's done...OMG it's soooooooooo easy...