FINALLY...got a waiver and signed it this morning and sent it back. I'm so frustrated with the overwhelming majority of Fedex people apparently having their head...well...you get where I'm going with it.

I can't wait to just be done with this so that hopefully I can interact with them as little as possible.

Maybe pandp would be a better selection to write a revision to the guide. I think at this point mine would simply say, "Good luck."