I am a verified fedex shipper, and i get a slightly better discount than what repster offers. however, i do not get free boxes...so that was the incentive for me to sign up and start using repster.

And to top it off, i got my FREE boxes in about 3-4 days.

I am not sure why anyone would complain about this service? sure something will go wrong, but why have the glass is half empty attitude and just be thankful that the reptile industry is being taken as a serious customer.

This is a big step in being recognized as something serious versus something trivial.