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Re: Shipped my First Reptster Box!!!
Sorry it took so long for me to respond to this post. Someone just emailed me the link. I am not sure if I should reply or not, judging by the fact that someone would just post on a forum with such negativity and assumptions and never approach me knowing how accessible I am, is a little off to me. But hey, no hard feelings.
First profitability on this is non existent. Our first week we lost almost a thousand bucks, week two and three almost cost us 3k alone. This program was not designed to create large profits. It was designed to help the community. When I approached FedEx with it a year ago all I asked was that they give free boxes to everyone based on the USPS/Ebay theory. They said no and it took a long time to work out how we can do it. It eats up about four hours a day in accounting and another two in packing boxes. If you believe there is a lot of profit in this give it a try, or come work with us for a few days you will change your mind. Within the next few weeks we will have the formulas down to where we should make a dollar a box which is going to be given right back to the community through ReptAid which all the members can vote on where it goes. Remember its not just giving away a box we also have to pay to ship them and everything involved. Oh wait then there is a twenty percent discount.
As far as customer service of the package. YOU ARE SHIPPING WITH FEDEX NOT REPTSTER. I am more than happy to work on anything you need help with. The return address is yours, the shipper is you, we are called a third party shipper. You are responsible for what and how you ship. If you do something illegal it is on you. Saying Reptster Inc is responsible is like saying FedEx is responsible for what and how you ship. We give the means its up to you to obey the law. To let you know how much it is a FedEx package when I call FedEx gives me the runaround because I am not the shipper. I had to elevate calls to get FedEx to talk to me on packages people shipped. Now I am assigned a special rep and I can be more effective if you need it. But you can call 1800-go-fedex and give your tracking number, it is your package.
As far as certification and verification. Anybody can pack a box once and send it in. FedEx felt that the video was effective enough to allow the community to ship....
Daniel, I would love to have you on the site. I am sorry you feel that this is some sort of bandwagon. We are attempting to help the community save a few bucks and people like it. No bandwagon here. Call me sometime and discuss your concerns 727-686-5456. I am open 24/7 ask anyone who has called. But besides all that...Welcome.
Thanks to BP.net for giving us this space. Thanks for all the support from the community. We are looking forward to earning your business.
Thanks,
David Young
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