talk to the manager and tell him/her about the condition of one of their animals. Then suggest the idea of removing it to the wellness room if the idea doesn't seem to cometo them. If this is not done promptly, you can always call the petco pals hotline they have posted in the store. Their district managers and regional companion animal coordinator (RCAC) would love to make a trip to the store to go on a killing spree if they hear words that they violated policy by leaving an sick/injured animal on the sales floor, not to mention witholding taking it to the vet. Take note that according to policy, the animal in question is to be removed imediatly to the wellness room and the vet and RCAC have to be notified within 24 hours or they are in violation of several agreements corporate petco has made with humane society and animal rights groups nation wide. as bad as some stores may be... a few calls to their RCAC and hotline should clear most of it up. the RCAC is one of the few people who can fire an employee on the spot for misconduct with the animals.