I'm all about customer service, big time or small time. I have attempted to deal with NERD at one point only to have phone calls not returned and emails not responsed too. I have heard this story numerous times about NERD as well. I gave up and went else where. Smaller breeders to me usually have better prices and better customer service, so that is who I've dealt with.

All my snakes are healthy eating well and too me my spider looks just as good if not better than something I would have gotten from a big breeder and I paid probably half the price of a big breeder. Support the small guys.