How depressing. It is so awful to see that sort of thing! I hope you can help them shape up or ship out, no matter what route you take. I know it's hard, but it's great that you are taking action to help those poor animals.

Someday, aliens will come to this planet and find humans to be cool "pets." Then the people who treated animals like that will, themselves, end up in cages, naked, in their own feces wondering why all they can eat is Fruit Loops w/ no milk. Oh, and have no hides!