One other question...are you sure you want to put in writing a return policy? It is very stressful on the animal (to be shipped back and forth) and you basically give the buyer a "buyer remorse" clause by putting it in writing. I cannot recall any other breeder doing this. Might be better to just say you want them to be satisfied and to call you to discuss then you can make a decision on a case by case basis.

Just something to think about.

Hope this helps.
Sean