This is the one sold to you as a year and a half male?
Occasionally males will go on food strikes, but your issue may be the size of the enclosure maybe? I would try moving him from a big cage to a tub for a little but until you get the hang of him eating regularly then try introducing him to the larger cage at a later time. Ball pythons are shy ambush hunters so cages with a lot of space sometimes will stress them out until they get used to everything.
If you don't want to try a smaller cage, I would try putting some crumpled newspaper or sphagnum moss into the hides so they feel more tight fitting. These guys really like to scrunch up in tiny places to feel safe. When they're comfortable, they'll eat.
Also try to keep from handling him as much as possible. You need to get him eating well for you before taking him out and possibly stressing him out more.
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