I've dealt with it to with Carra, one of my leopard geckos. She has a little toe damage and I feel terrible. It's from when I got her and didn't know as much as I know now. She's no worse for the wear, but I still feel bad.
1. A moist hide.
I keep a moist hide on the cool side of the tank (about 78F) that my geckos can crawl into. You can put coco fiber but I just put in damp newspaper and replace every week. They will use it and often prevents bad sheds.
2. If the shed is already stuck. Put 1/4 inch of warm (80-85F) water in a tupperware/plastic container that can easily fit the gecko has has a lid. Drill a few holes in the sides so there is airflow, but it still keeps the moisture in.
He will not like it, but it's not like they are swimming in. The lid keeps the humidity very high in there and will help loosen the shed.
3. In terms of taming an LG down. Try handling and at night as the light tends to make them feel vulnerable and insecure. Start by just putting your hand in and letting him see you are not a threat. Do this for a week or so. Then try to feed him from your hand (put a mealworm, dubai, etc. whatever he likes) in the palm of your hand and see if he takes it.
Kayla and Carra never liked being handled much, but after working with them for a while at night, they have gotten much better.
Anything else, just ask.
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