I agree, this was just not a case in which you can sugar coat the situation or baby the original poster with silk gloves.
In such a severe case, tinkering at home with this is just cruel. Especially given the fact that the situation that caused this issue was not getting resolved (thermostat).
You cannot save them all. You cannot talk sense to everybody. You can try, though. But what shouldn't be done, is to give advice that will only prolong the suffering, only so that the OP doesn't get their feelings hurt.
This wasn't going to cost a fortune. For gods sake, financial help was offered !!! What more can be done ??
If they don't have enough empathy to do the right thing, then nothing we say or do will change a dang thing. We tried. But I had a feeling that this wasn't going to do any good. But gosh, you have to try anyway, cause that's all you can do.
