Ugh...I'd have talked to the Petco manager, & also found out who is above them to complain about this to. Holding them responsible is the most important
thing. Not sure what if anything "Animal control" will do about it...what did they say? The problem is that they may not know enough about reptile care to
know what constitutes inadequate care & conditions...they deal mostly with dogs & cats, or horses/livestock in rural areas. I would call them back as a follow
up to see what they have to say & maybe educate them.