Quote Originally Posted by ckenney35 View Post
The instructions clearly say in big red letters not to let the probe come in direct contact with the heat source

Sent from my SM-G955U using Tapatalk
Again, Zoomed is not known for their thermostats or thermostat quality. It's an afterthought product for them and should only be used until you can get a proper thermostat from someone like Spyder Robotics - I put links to their herpstat products in my original post.

Here is a link to the probe placement manual for the herpstatez2. It clearly states what we've all been saying about probe placement and contradicts the instructions you have.

http://www.spyderrobotics.com/index....id=9&chapter=1

We are speaking from experience and with facts to back it up as well. We want Lucy to be happy and healthy, just like you.

Please try not to get defensive. We have your best interests at heart and are spending a lot of time trying to help you. This is purely from the kindness of our hearts and wanting what is best for you and Lucy for a lifetime. We are not compensated in any way, nor do we get the time we put in back. We are trying to help. Please keep that in mind.