As someone who works at one of those box pet stores.... that is not good husbandry. That snake should have been moved to a quiet room and taken care of. Sadly, policy does say ashen for snakes ad much as I wish I can change it.
Don't purchase as much as you want to. you can contact the corporate office regarding concerns for the animal's care. Ask if they will adopt the pet to you for proper care. This means you sign a waiver and do not have to pay for the pet. The worst is they say no but hopefully move to do right by the baby.
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