On your probe placement do you place it in the middle or too the far left or right of heat panel?
I was told i needed to drill a hole in the back of cage for the probe half of the height of encloser and either pull it further down or have less of it in encloser enable to getting the desired temperature is that correct...
I'll send Bob a message at pro products as well
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I've got the probe on the cool side set to 80* and it keeps everything perfect. In my 4' cages I have them on the warm side though and set to 87* ish and the temp gradient is still good providing the room is between 72-75*