My cage shipped out today, almost exactly to the day of the 21 day estimate . They have been very responsive to my inquiries.
So far I have a good impression of them from the ordering process, to the few communications we have had.
I'm ok with the wait, the only thing I think they should tweak is their website. Specifically the pictures of the racks, it's hard to get a good view on some. I almost ordered the wrong one because the tab for the 4/8 Rack is by a picture of the 6/12.
But, they have a small company feel , and I get the impression so far that customer satisfaction is important to them...which is refreshing . I'll know more on Friday, but if it's like I expect I'll be ordering a 2nd one before I actually need it.
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