Gosh, I hate people. They don't care about reptiles and assume since the snake is still alive - then it must be at accurate temps, humidity, etc. Your snake is probably very thankful it has a proper owner now. You should write a review so other people will know what to look out for and buy their animals with proper heating/lighting.
Everyone here has given you great info, that is why I love this website.
Congrats on your new family member
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