Any unforseen natural disaster is catastrophic. Especially accompanied by loss of life, property, etc. I thought you said he has six weeks to pay the animal off? That means he still has another 2 weeks to really contact you about paying the animal off. I'm of the mindset that the customer is always right until proven otherwise. Regardless of where he centered his other communications we can't just make a assumption that he isn't or doesn't have intentions to contact you. Also you did nothing wrong so i don't see where you should be worried about any negative reviews from him. Listen , give the guy the benefit of the doubt and give him the time that he really still has. Just my views.