$500 for the housing of a new hatchling Hope that included a quality thermostat?

I doubt they know when it was hatched and with the amount of stress I'm not surprised it hasn't eaten not to mention they have been trying to get it to eat frozen thawed......

What is your husbandry? First suggestion would be getting a 6qt/shoebox tub for housing, they are about $2 each.
Leave it alone for several days.
Read and understand this: http://ball-pythons.net/forums/showt...-hatchling-101