RHP question

[theskyturnsgrey]

I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

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I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

[SKO]

I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

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I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

They have to ship the doors separately since it it glass. Mine came in a day later

[EWC88]

I will keep you guys posted on all updates! RHP company I talked to suggested a 65w unit for the T8 and my temps during summer and winter. Getting everything lined up to make 1 big purchase!

Trying to find a LED light to use as a moon shine at night to make the enclosure very eye appealing at all times.

[LittleTreeGuy]

I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

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I too received my t8 without the glass and lock. Do you know whats going on? Have you gotten any communication from Ali about when you'll be getting it?

Ali told me when My T8 was going to ship, approximately... a week after that date had passed, and I hadn't heard anything, I sent her an email. She said one of their supplier's got them a little behind and that she would ship my T8 out that day, but the glass doors and lock would ship a little later. I got my T8 last week, and still no glass, lock, or divider. I'm hoping to see it this week.

[theskyturnsgrey]

Ali told me when My T8 was going to ship, approximately... a week after that date had passed, and I hadn't heard anything, I sent her an email. She said one of their supplier's got them a little behind and that she would ship my T8 out that day, but the glass doors and lock would ship a little later. I got my T8 last week, and still no glass, lock, or divider. I'm hoping to see it this week.

Literally same exact situation. At least it gave me time to assemble and seal but im anxious!! Want to start setting up my temperature and humidity so i can get the rainbow boa ive prepaid for!!

[LittleTreeGuy]

That's kinda crazy.... but I've heard so many great, positive things about them, I hate to get upset with this transaction and experience thus far. I understand how they can get delayed if one of their suppliers are holding things up... and I'm sure it's hard for them to communicate to all their customers. I'm just trying not to get frustrated and be patient. Like you, I'm excited to get some snakes in the new cage.

[EWC88]

How long did it take for you guys to receive your enclosures?

[theskyturnsgrey]

Ordered Feb 19th recieved the 10th of march, still waiting on the glass doors.

[LittleTreeGuy]

Ordered February 2nd, received March 8th (I think it was). Still waiting on glass doors, door lock, and divider.

[Yodawagon]

They were having material issues. I'm still waiting on mine and it's been 10 weeks. Mine wasn't a quick ship though.