I think I bought it like this, but didn't notice this until I took it out of the box when I got home. I did notice the dehydration, although I didn't know what it was until I looked it up. I thought maybe it was because it hadn't been eating very well (sorry- I'm super inexperienced!!) I do not have a heat rock, and it can't reach the lamp. She's in a 20 gallon long tank with a screen top. I'll take a picture of the enclosure, and another of the belly and try to figure out how to upload them here properly. If not, I'll just do another link.

I know normal people wouldn't spend that much money on an animal that looked dehydrated, but I'm a sucker for an animal in need lol. I was the kid that brought home all the baby birds that the mama kicked out of the nest and tried to nurse them back to health.

They did have a heat rock in the enclosure at Petsmart, although in person it doesn't really look like a burn- it's more on both sides than on the underbelly I think. When she's curled up its hard to tell that. I should also note that she is extremely active. I noticed her activity at the store, and they told me she is just always like that. When I got her all set up in the tank at home, she did settle down and go into the hide. Any time I bring her out, she starts cruising around again, even reaching to get out of my arms and onto my table/countertops/whatever I happen to be near.

more pics coming in a few minutes.