I was told the same thing by the pet store where I got Jimmy, to move him to another container to eat. I did so for several weeks, and he ate fine, but I would have to leave him in it over night as not to disrupt his digestive process. One day he was acting a little strange so I was sorta afraid to pick him up nad move him to eat. I just dropped the mouse in there and he hunted it and ate it . I have since left him in his house to eat. I was told by the pet store to move him so he would not think me sticking my hand in his house meant food, but since feeding him in his own house, he seems to be a little happier and has never done anything to make me think he thinks me hand is food.