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  1. #8
    Sometimes It Hurts... PitOnTheProwl's Avatar
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    Re: My Poor Experience with the Exalted Boaphile

    Quote Originally Posted by Vanthios View Post
    He did not give me an estimated wait time, thus I called him after waiting the two weeks. Over the phone, he stated an additional wait time of four to six weeks. I waited about five weeks, contacted him again, and he told me another week and a half (to November 20th). He said that, based on my position in the queue of others who have purchased caging, it should be shipped no later than November 20th. It was not shipped on the 20th, nor the following Monday.

    I really want a 421D, but I think it's absurd to make a customer wait roughly eight weeks without providing any updates and then be so immediate as to refund my money via PayPal.
    Maybe you missed a page on their site?? http://www.boaphileplastics.com/timing.html
    I am not justifying the additional time but as a small business owner and one that purchases from other owners I understand that we all have lives and things change or get in the way of deadlines.
    Last edited by PitOnTheProwl; 11-26-2015 at 08:24 PM.

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