I don't have any experience with Reptile Basics or Pro Products for that matter as mine are due to arrive today or tomorrow. But I have called and talked to Bob at Pro Products and he was extremely helpful. He actually prefers people to call so he can make sure they get the proper size/wattage RHP for their application. He is a little anti-UTH so be prepared for that. He gave me about a 5 minute discourse in the dangers of heat tape, etc. when I called to order my RHP's.