Lots of good info in Deb's post.
Shipping a live reptile for your first time can seem daunting, but it really is pretty straight forward. Some additional points-
3/4" insulation is actually the minimum amount required. I wish folks would stop selling the 1/2" stuff, it doesn't even meet the FedEx requirement. Insulation provides temperature control, but it also provides very important structural rigidity and support for your package.
Heat packs should be 40 hour duration or more. But only use a heat pack when temperatures require it. The number one cause of DOAs is misuse of heat packs, either too many, or using one when temps are already too warm. Or the worst, using hand warmers, which are readily available at stores, but get much hotter than shipping heat packs. We have temperature guidelines at our site, very easy to follow.
You can check weather conditions through quick hit buttons on the ShipYourReptiles site during the booking process, including shortcut buttons for weather at the main Memphis and Indy hubs.
Guaranteed delivery times are determined by zip code. Your delivery time is shown on the SYR site when getting a quote, or booking a label. It also prints in the lower right part of the label. That is three separate places, yet you would be amazed to know how many people don't see it there or recognize it : )
You can insure your shipment for live arrival at ShipYourReptiles as well.
We have staff available Monday through Friday from 7am to 6pm MST, and they are happy to walk you through the steps if you like. Once you do it just once or twice, it will seem like a breeze. And you should expect complete success, and safe arrival and health, every time. Give us a call at 303-730-2125 if you have any questions.
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