Most breeders and shop owners will not replace a snake because it's doing what a snake does. I am sure he doesn't want to go through the process of taking the hin back and quarantining this snake just because he is a bit temperamental.
When you get into this hobby you just have to accept that you will own some snakes that are very defensive and don't tolerate handling, they are wild animals and unpredictable. It just comes with the territory.
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