Thanks for all the responses. I agree its not Vital exotics fault at all. We did however discuss the snakes temperament before purchase, and Kris said that the snake was "nippy" just like all other retic hatchlings. While I expected this, I have never seen a snake this crazy. I am going to try to move him into a 41 qt tub like previously mentioned, maybe he can calm down with feeling more secure. I contacted Kris about this issue, and asked if we would be able to work something out. He dodged the question, and then stopped responding. I absolutely do not blame Vital Exotics for this issue one bit. I bought a snake without seeing it. But it would be nice if he could discuss some options with me about trading in or selling back the snake. It's miserable to have such an expensive animal that is awful to deal with.