You wanna take it temps right off the glass not the top of the substrate. That way if they move the substrate they don't burn them self on the glass. Hope that makes sense to you
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I forgot to mention I have repticarpet underneath the substrate. Could that be the reason the heat is not coming through to the substrate?
If it were me I would take the repticarpet out and check your temp right of the top of the glass. dial your tstat to get it to 90-92. And your good. The snake will burrow down if he wants and this way he can't burn himself
If it were me I would take the repticarpet out and check your temp right of the top of the glass. dial your tstat to get it to 90-92. And your good. The snake will burrow down if he wants and this way he can't burn himself