Hmm think I've only dealt with Ashley(I think that was her name, I don't really pay attention to the employees that much) once and that was just when I told her I needed 1 medium rat, 1 small rat and a large fuzzy rat. So cant really argue or screw up that response lol. I use Bird and Exotic Clinic of Seattle with Dr Bennett. Its a much farther drive than Dr Music but I was recommended Dr Bennett from a few people in the area as a very good reptile vet. She took care of Harley really good so I'm pretty happy. She is a bit more expensive though but whatever. Lol that's funny because the last time I was in there, I was wondering where that little BCI went. And yeah that wood cage was tiny. I always wondered how he moved around in it as when I was up there, he was always on the right side of the cage curled up lol. Good that you got him as you seem to care for him. I just go up there for horn worms as I don't feel like ordering only 1 tub at a time. I buy my rats locally from Maser's as I've known the manager for years and their rats are really clean and kept in clean cages and stuff. Also I really wouldn't worry about the creases. Rosey my big BCI girl has them too but hers are from being a bit overweight as she loved to eat as a baby and I spoiled her by feeding her more than I should have![]()