Not thrilled with LLL Reptile.

[Mike41793]

Mike, in all fairness to LLL, IF you were to privately talk to them and hash things out, and IF they were to offer you a replacement animal, then you should give them that opportunity to rectify the situation. A lot of breeders will offer replacement animals before they offer cash back. Then again, being that this hobby attracts a lot of the underbelly of society as well, there would also be a lot of people that you would never hear back from.

The buyers don't dictate terms of sale, and if the seller is willing to go outside of their terms, you should take their offer. You may rather just have your money back, but IF they are willing to give you a replacement animal, it could be a great one(though if I were you, IF a replacement animal is offered, I would strongly insist on one that they had bred and raised rather than from a "batch" they had recently purchased). You could possibly also use any credit towards purchase of supplies, so you wouldn't have to be weary of another animal. If you flat out refuse any of their resolutions, then you are partly to blame for making it a difficult situation.

I don't blame Jenn for wanting you to take it to PM or e-mail, as that is where it should be discussed...and maybe discussing it with her will have a different result than with whomever you discussed it before.

For the record, I think LLL should rectify the situation....I just don't necessarily believe a refund is the first or only solution.

Well, to be perfectly honest, the reason I don't want a replacement animal is bc i think that the kingsnake could have had something. If it did then their other animals might too. It scares the ever living crap out of me because I have a lot invested in my ball python collection. I mean money obviously, but also a lot of time and energy.

I realize that it may come across as me being "difficult" but I'm not. I've already said I accept that I won't get a refund and that's why I didn't make this thread attacking them. If I came on here acting like a victim whining about stuff and freaking out I would agree with you, I didn't though. I've said numerous times now I'm not pissed off or anything, just disappointed. I just wanted to share my experience. If someone reads this and goes "oh what an idiot he should have just got another animal from them at a discount" then so be it. That's their own prerogative. But I'm sure there's also people who will read it and feel how I do. That's it.

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