Hi guys!
A note from us - Can you please call us to let us know how the snake is doing? The wrinkled area pictured looks like it recently took quite a large dump, and with it being on aspen and under the lights, it could be just that it's dehydrated in the aftermath. I've seen this a time or two in my own animals at home, and even the short tailed pythons here at the breeding center look like someone just wrung them out after they pass a large bowel movement.
Please, please call us so we can make notes on your order (if it was shipped to you) or so that the store manager can be aware of your situation and help you out if you're a local customer. Locally, we know the environment and we know how best to set up your snake to accommodate the weather here in SoCal and keep your baby hydrated and healthy, so again... call us!! We can't help you if we don't know you're having problems.
As others mentioned, don't tap on the glass - snakes sleep very still, and that's totally normal. The snake pictured looks fine, if a little dehydrated, but that is easy to fix with a nice large waterbowl and some adjustments made to the setup. As others have also mentioned, a pinky is much too small for even a hatchling ball python - the babies we have for sale now are all feeding on live mice.
One more time...please call us!We need to hear from you to help you out.
-Jen
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