The snakes are still in their deli cups in the box with styro. The heatpack was wrapped in newspaper and put in there with them, just like if they were being shipped again. The seller has dissappeared off of the face of the planet. If anything, these two snakes are worth more than the one that was ordered (she was only $60) so, while I'm upset that the snake that was ordered wasn't recieved and that we recieved two snakes, I am slightly pleasantly surprised. We'll see what the fiance has to say about that Tuesday, I was specifically told I was only allowed to get one. Is there a reason you don't use the adhesive in the cage?