Hey guys, I'm new to the forum and this is my first post. I ordered an Economy Rack from AP about 10 weeks ago and it just arrived today. The waiting is not my concern, as from what I gather, that is pretty normal. My issue is that all that came in the package, after all the waiting and excitement, is five shelves and a kick guard. Seriously? No instructions, not braces for the shelves, no screws, no heat tape, no nothing. I sent them an email stating the issue, but has anyone else had this issue? And if so, were they at least punctual and reasonable about fixing the situation?

Just frustrating to drop money, wait that long, and not even get what I ordered.