I got her during a pet convention, so things were pretty chaotic. I didn't get the chance to get all the details, he just said that she had been eating about every 5 days since her hatching. He failed to mention whether it was live or not and I failed to ask
Can you contact him? Maybe he will have some answers for you. Have you tried feeding at night when active and if nothing just leaving the mouse/rat in there to see if she eats when your not looking