While I agree that it shouldn't be out on the floor, we don't know what the situation is at that store. Maybe they don't have a back room. Maybe the new manager is not a reptile person. We are reptile people and know just by looking that it's in poor shape. Again, facts before stupidity. We don't have facts, we have emotions. I prefer facts.
That snake probably should be euthanized. As was mentioned above, it's a 30.00 dollar snake. While we might prefer that it be treated, it makes more business sense to put it down.
Pointing this out to the management, OFFERING to take it off their hands, without "forcing" them to give you anything, which was a joke to begin with, might produce a better outcome, but that snake looks pretty bad. Why jump right to aggressive righteousness when you have a chance of educating someone who simply doesn't know better? Jump down the guys throat and why should he give a rat's patootie what you think?