Last fall I sent a few emails and haven't heard back so I took my business to Animal Plastics. Going into AP I knew they were built to order, but at least I get a live person when I call! I live in MN and have not heard great things about Boaphile's service or shipping from most everyone who has ordered from him. From what I understand he's a one man band who makes one model for a week or two, makes another model the next, ad nasueum. Good products, but it's his own fault for bad reviews since he refuses to address production and service issues.
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