Its their fault for not hiring people who know what theyre doing, and for not training effectively yes. But personally I consider anyone who recognizes what theyre doing and does not do anything about it(ie speak to management throw a fit to corporate, write a letter, at least bring it to someones attention etc) Just as responsible for the reptiles condition, on the grounds that we let them get away with it, so it happens again. Its fine to be angry about it, but non action wont ever solve it and ranting will only do so much. In order to invoke change you have to apply the right kind of pressure.
-Riveran
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