Sadly its not the worst ive seen. Luckily in my store(petsmart) people will listen to me and im constantly checking on all of our herps. Feeding logs were practically nonexistant before I reworked how they did them and now people in my pet care area are knowledgable enough that they dont need to be policed like they used to and our reptile area is actually in really good shape now. What I would do if I saw reptiles in that position is speak one in one with the store manager, and explain that reptiles are not getting the care they need in his store and he should look into hiring someone with previous experience working with them.
Some will care, some will not. If the manager had it their way they wouldnt even have reptiles. THey lose money caring for them because reptile sales arent as frequent. But pointing out that while thwy dont make the store money, they do make he store look like 1) they dont care, and 2) that it isnt well managed. Even bring him over to have a look himself. Having a specific thing that makes the store look like it isnt well run is the most embaressing thing you could do to them, and it may force them to crack down on their team.
-Riveran