One quick follow up question. First off, I have everything set up as you suggested. Also, I have set my thermostat for my heating pad to 96-98 and when I do that, my thermometer on the warm hide's floor reads about 90-94 and the ambient temp usually ranges between 75-80. The thing that concerns me is that when I pick her up, she still feels cold, and I rarely see her in her cold hide. Do they normally feel cool when you handle them, or should they feel more warm?