FedEx is worthless..

[dart]

you can do that .....tell them u want to talk to the manager of the driver....then when they transfer u make sure to ask the manager for the local number to the store.......this happened to me 2 years ago....the driver got fired by the time i was done......of course it was a 600 dollar snake that got sent to the wrong house so i was pissed

You got someone fired over a mistake because you went that overboard about a $600 snake? He probably had a wife and 3 children and lost his house in the recession. Maybe if you picked up at a hub like you're SUPPOSED to, he might have kept his job and house. Good job, I hope you feel better knowing that your snake delivery was corrected.