New Snake Not happy :( need advice

[Homegrownscales]

The cloaca doesn't scream infected to me. It definately looks inflamed. That could be due to a overexcitable male or in this case i personally think laying. Perhaps a sugar paste would be in order. Maybe that would take some of the inflammation out. If there was an infection there wouldn't be oozy puss or anything. Reptile puss is very hard like old cheese that's been sitting on a counter for a week.
Keep her on papertowel so bedding doesn't aggravate her cloaca more. Grab some plain white sugar and mix with a bit of water to make a paste. Out it on her cloaca, you can try and wrap it with something. I know another member had a thread of a strong breeder male that needed the sugar paste. He wrapped it with something to keep it covered. I'm on tapatalk so I'll try and find it. I think it was a thread by Rich called oh the joys of breeding.
Hope this helps a little at least for now.


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[Stewart_Reptiles]

The first thing I would do is to contact the seller, mention the issues show him the pictures and tell him you are not happy with your purchase and that you want to return the animal for a full refund, be nice about it and see what is has to say.

Make sure that all communication is done via email so it can be documented in case you need to take this further.

If you take the animal to a vet before contacting the seller, the seller has no obligation to pay for the vet of your choice and can always argue that if you were unhappy you should have returned the animal instead (seen this scenario go down a few times)

Good luck.

[Homegrownscales]

I was wrong on the title but close.
"the joys of a strong rough breeder"



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[oskyle1567]

Thank you everyone for your support

The cloaca doesn't scream infected to me. It definately looks inflamed. That could be due to a overexcitable male or in this case i personally think laying. Perhaps a sugar paste would be in order. Maybe that would take some of the inflammation out. If there was an infection there wouldn't be oozy puss or anything. Reptile puss is very hard like old cheese that's been sitting on a counter for a week.
Keep her on papertowel so bedding doesn't aggravate her cloaca more. Grab some plain white sugar and mix with a bit of water to make a paste. Out it on her cloaca, you can try and wrap it with something. I know another member had a thread of a strong breeder male that needed the sugar paste. He wrapped it with something to keep

Thanks ill try to find an article on this.

How did you pay?

I paid through paypal. Even more shady he linked the tracling number through paypal so paypal has confermation that the item was indeed shipped... still no contact if nothing by monday im thinking about putting a police report in and maybe have them pay a visit... that may wake him up. Can paypal help me out in this situation?

[rexrem]

You can certainly file a complaint to paypal. Do this asap. You can dispute a transaction it's under their products and services then click others.

[dart]

Dispute the Paypal charges. Reasoning will be you did not receive the item you paid for. That animal is in no way what you paid for.

[Vasiliki]

^^^ Agreed with the above. I've disputed a few things with Paypal and won. They will often ask for any communication you guys had, who responded to who, and give each party a chance to tell their side of the story.

Meaning, if you file a complaint, the seller HAS to communicate in order to defend his case. If he does not respond and you are claiming that he will not give you a refund because he will not respond to your e-mails, Paypal will typically rule with the person who is initiating the communication.

It's a win-win either way.

That will either force him to reply to you, or you will win the case and get your refund.

Do this immediately, and just be clear and straightforward when you file your dispute with Paypal. Keep a copy of that as well. I saved my Paypal communication via screenshots as well.

[4Ballz]

a police report? not sure how that will go down...

sorry to hear about what's going on. at least you are getting some very serious help on here.

[Homegrownscales]

A Police report will do nothing. Pp may or may not help. They do not cover live animals though and there are a few reasons a shifty seller can win out in a complaint. I won't get into that now. Just save everything, perhaps the boi may help. I know it's helped me in the past when Pp wouldn't help me.
Just be prepare that sometimes these situations don't get resolved well. And If you make any sort of complaint anywhere get your ducks in a total row. Pictures, emails (screen shots help) Txts (screen shots help) and any fb communication (again screen shots) before you post that complaint. Tell the whole story.



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[oskyle1567]

Thanks guy im def going through paypal and i figured i may be able to get a police offer swing by his house or something to wake him up that im serious about the situation idk though still no contact from him though.